When most companies have been feeling the heat, we’ve had one of its best trading periods in the last 15 years.Our showrooms right across the region are seeing sales figures up by almost 50% and this has been a recurring trend for the past 12 months.
Carl Vigrass, managing director explains: “This latest recession has been the toughest I’ve ever witnessed as a business owner but our sales figures are stronger than ever and we have been lucky enough to expand our sales force rather than see it diminish over this time-frame unlike many other businesses.”
We invested £350,000 recently in opening our newest showroom in Ecclesfield, Sheffield to keep up with customer demand and it is now paying dividends as we are seeing an average of ten jobs per week.
Carl concludes: “I think the reason we are seeing such success is down to our customer service, we’ve built a renowned reputation for looking after our customers whilst offering the highest quality products at competitive prices.
“Customers get a dedicated customer care manager no matter how big or small a project is. They are in constant contact from initial enquiry, through the quote stage to installation and once the job is complete to ensure 100% satisfaction.”