proud to be a which trusted trader

Why Choose Us?

Direct Kitchens is a family run business in the heart of Sheffield and are proud to be Yorkshire folk through and through!

At the helm is Carl and Nikki Vigrass along with their close-knit team and company ethos which covers four key points: professionalism, quality materials, customer service and total customer satisfaction.

As home improvement experts we pride ourselves on delivering all of these core values to our customers. That is why so many of our customers recommend us to family and friends but also on review sites.

We bring experience, expertise and quality to every project we carry out and we are confident that you will notice the difference from other home improvement organisations.

We offer the highest level of quality in all our kitchen, home office, bedroom and gliderobe ranges to Yorkshire homeowners – and have been serving the regions homes for the past 25 years.

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Which? Trusted Trader

How we assess our traders

Which? Trusted Traders is an endorsement scheme that recognises reputable traders who successfully pass our rigorous assessment process. Not just anyone can become endorsed. The assessment process involves:

Who makes the grade?

We’re not afraid to fail those who do not make the grade. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet our high standards are credited with Which? Trusted trader status.

Credit check

A preliminary credit check to validate the financial health and stability of a sole trader / business.

References

Customer reference checks, chosen at random by a member of the Which? Trusted Traders endorsement team to ensure a breadth of consumers are consulted.

Business procedures

A thorough examination of business and administrative procedures.

Interview and assessment

They are visited in person by a Which? Trusted Traders assessor and interviewed.

Code of Conduct

The sole trader/business signing up to the scheme agrees to abide by the code of conduct and our terms and conditions.

Endorsed trader

The trader can now tell their customers that they have passed our assessment process and are an endorsed Which? Trusted trader.

Accreditations and Associations

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Not only do Direct Kitchens offer superb quality, expert planning and fantastic design, we are also backed by a whole host of industry regulators including KBSA (Kitchen, Bathroom, Bedroom Specialists Association) & TrustMark (Local, Trustworthy & Reliable Tradesmen) – operating to Government Standards.

We are also on Trust Pilot, where we kindly ask our genuine customers to rate us on the projects we have worked on. These can all be viewed via: https://uk.trustpilot.com/review/directkitchens.co.uk

So you know that by choosing Direct Kitchens, you are using a company who not only has over 25 years of experience, but a company that is known and trusted by the industry and the people of Yorkshire.